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Privacy policy

We take your privacy seriously. Here you can read how we process your personal data, why we collect it, and what rights you have.

We always strive to process your data securely, transparently, and in compliance with applicable legislation (GDPR).

1. Data Controller

CasMin ApS
C. T. Barfoeds Vej 1, 4. th.
2000 Frederiksberg, Denmark
Email: info@casmin.ai

We are the data controllers for the processing of personal data that occurs through our website and associated digital solutions.

2. Purpose and types of data

We only collect and process personal data when necessary — for example when you:

• Use our chatbot or contact form.
• Subscribe to news or actively submit information.
• Accept cookies used for statistics and functionality.

We may process information such as name, email, messages you write, IP address, and technical data about your device and browser.

3. Legal basis

We process your information on the following grounds:

• Consent (e.g., when using chatbot, cookies, or subscribing).
• Agreement (when you communicate with us about a service or collaboration).
• Legitimate interest (to improve our digital solutions and respond to inquiries).

4. Storage

We only store information as long as necessary for the purpose:

  • Inquiries and support: up to 12 months.
  • Customer and collaboration data: up to 5 years (accounting law).
  • Cookies: according to the expiration dates specified in our cookie policy.

Information is deleted or anonymized when no longer relevant.

5. Data sharing

We only share personal data with trusted partners who help us operate our solutions — for example:

  • Zapier (automation of data flow between systems).
  • Hosting providers (website operation and security).
  • Analytics tools (to understand website usage).

These partners act as data processors and may only handle data according to our instructions.

Some data may be transferred outside the EU/EEA (e.g., via Zapier in the USA), but always with valid security measures such as EU Standard Contractual Clauses (SCCs).

6. Your rights

You have the right to:

  • Access the information we have about you.
  • Have it corrected or deleted.
  • Withdraw your consent.
  • File a complaint with the Danish Data Protection Agency via www.datatilsynet.dk.

You can contact us at info@casmin.ai with the subject “GDPR” if you wish to exercise your rights.

7. Changes

We may update this privacy policy periodically. The latest version is always available here on the page.